Frequently Asked Questions
Everything you need to know about shopping with Flop Industries.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.
Are your materials sustainably sourced?
Yes, Flop Industries is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our seasonal collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order in real-time?
Once your order ships, you will receive a confirmation email containing a tracking link to monitor your package's journey to your doorstep.